Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. During peak periods or sales, processing times may be slightly longer, but we always work to ship your order as quickly as possible.
Shipping Times
We offer worldwide shipping. Estimated delivery times are:
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Australia, New Zealand: 10–20 business days
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United States & Canada: 10–20 business days
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United Kingdom & Europe: 10–25 business days
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Asia: 10–20 business days
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Rest of World: 15–30 business days
These timeframes are estimates only and may vary due to factors outside our control (customs delays, local postal delays, etc.).
Tracking Information
Once your order is shipped, you will receive a confirmation email containing your tracking number. Please allow 3–7 days for tracking to update.
Multiple Items
If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive tracking information for each shipment.
Delays
Shipping delays can occur due to customs, weather, or high-volume periods. If your order takes longer than 30 business days, please contact us and we will assist you immediately.
Lost or Damaged Packages
We are not responsible for packages lost due to incorrect addresses entered at checkout. If your order arrives damaged, contact us within 48 hours with photos and your order number.
Contact Us
If you have any questions about your order or shipping times, please contact our support team at cshop8217@gmail.com